About

At Hunt Regional Healthcare, we are committed to providing secure and efficient access to your health information. Patients can obtain their medical records, including diagnostic imaging and billing information, with the proper authorization. We are here to assist you every step of the way, ensuring that you have the tools and information you need to make informed decisions about your care.

Explore this page to learn about the process for requesting records, accessing patient portals, and understanding your rights regarding your personal health information. Your health, privacy, and convenience are our top priorities.

Request Process

A signed authorization to release protected health information is required to release medical records.

The person signing the authorization form must include a copy of a valid photo identification card. Any of the following forms of identification are acceptable:

  • a driver’s license
  • a photo ID from work
  • a military ID
  • any other type of photo identification that includes the requesting party’s name

Additionally, if you are the patient’s court-appointed legal guardian or Power of Attorney, you must provide photocopies of the documents establishing your right to sign the authorization form on the patient’s behalf.

Print and complete the HIPAA authorization form (PDF), sign it, attach a copy of photo identification, and mail it to the HMHD location where you were treated (addresses are included below).

Immunization Records

To access immunization records in Texas, visit the Texas Immunization Registry online.

Billing Information

To release billing information, a signed authorization to release protected health information is required. The records release form (PDF) and a copy of photo identification should be mailed to Patient Financial Services (the address is included below).

Diagnostic Imaging Films

To release diagnostic imaging films, a signed authorization for the release of protected health information is required. The Imaging Release form (PDF) and a copy of photo identification should be mailed to Diagnostic Imaging (the address is included below).

Authorization Form

Download the Authorization for Release of Protected Health Information. Please print and complete the form, then mail it to the appropriate address (see below). You can also email the form to ROI@huntregional.org.

Hunt Regional Medical Center at Greenville
Attn: Health Information Management
4215 Joe Ramsey
Greenville, TX 75403-1059
Fax: (903) 408-1649

Central Business Office
501 Air Park Ave, Greenville, 75402
Fax: (903) 408-1129

Diagnostic Imaging
4215 Joe Ramsey
Greenville, TX 75403-1059
Fax: (903) 408-1249

Fees

The Texas Legislature sets the fees that hospitals are permitted to charge for copies of medical records. This is in §241.154(b)-(d) of the Health and Safety Code. The medical record fees at HMHD facilities will not exceed the rates permitted by the Texas State Legislature.

2024 Texas fees for copies of medical records in paper form:

  • 1-10 pages $30.00, includes basic retrieval or processing fee
  • 11-60 pages $1.00 per page
  • 61-400 pages $0.50 per page
  • More than 400 pages $0.25 per page
  • The actual cost of mailing, shipping, or otherwise delivering the provided copies

Texas Fees for copies of medical records on microfilm:

  • 1-10 pages $45.00, includes basic retrieval or processing fee
  • $1.00 per page thereafter
  • The actual cost of mailing, shipping, or otherwise delivering the provided copies

Texas Fees for records stored on a digital or other electronic medium and the requesting party requests delivery in a digital or electronic medium, including electronic mail:

  • Retrieval and processing fee, which may not exceed $75.00
  • The actual cost of mailing, shipping, or otherwise delivering the provided copies

Other Charges:

  • Execution of an affidavit or certification of a document, not to exceed the charge authorized by Civil Practice and Remedies Code, §22.004
  • Written responses to a written set of questions, not to exceed $10.00 for a set